FAQs
- Why should I buy from Desire Gems vs Amazon or other retailers?
- A similar comparison would be a luxury car vs an economy car. One is a mass produced the other is a meticulously crafted piece of art. Desire Gems offers the same superior quality, and it lasts a lifetime!
- Why should I choose gemstones?
- Gemstones offer an immense variety in color and radiance. From sapphires to amethysts, colors abound, from the lightest pink, to the deepest blue.
- Is a “high quality” gemstone really that important?
- Simply put, the finer the quality the gemstone, the more stunning the color, shine, and radiance. Please visit our “About Us” link for point by point comparisons of our gemstones compared to lower caliber gems.
- Do you sell diamonds:
- Currently, we do not sell diamonds. However, we may carry diamonds in the future.
- How do I know your stones and gold are real:
- We stand by a 100% guarantee that all of our merchandise is genuine.
- What are the accepted payment methods?
- You can pay for your order by using the following: PayPal and Google Checkout. We will expand payment methods in the near future. You can pay by credit card or debit card through PayPal without having a PayPal account. We also accept cash, money order, travelers check, check, after the payment has gone through and cleared.
- What is your shipping policy:
- We ship to most of the United States for no cost to the customer!
- What is your return/refund policy?
- We stand behind all of our products and offer a 14 day refund on all products (from the date of shipment), less the cost of shipping. Products must be unworn and in the original packaging.